The best time to set up phone tracking is before you need it — the worst time is the night the phone disappears, when half the settings that make tracking work can no longer be switched on. Google’s tracking service was renamed from Find My Device to Find Hub in 2025, and it can locate, ring, lock or erase your Android phone from any browser. This guide has two halves: the five-minute setup to do today, and the exact playbook for the day the phone is actually lost.
Set This Up Today: Google’s Official Checklist
Find Hub can only find a phone that was prepared. Per Google’s own support guidance, all four of these must be true:
- Signed in to a Google Account on the phone.
- Location turned ON.
- Find Hub turned ON — Settings → Security → Find Hub → “Allow device to be located” (on some phones: Settings → Google → All services → Find Hub).
- A screen lock set (PIN, pattern or password) — this one is also required for offline finding.
Two more things worth doing today. First, turn on 2-Step Verification backup codes for your Google Account and keep them somewhere safe — if the lost phone is the one that receives your sign-in codes, you will need another way into the account that Find Hub depends on. Second, write down your phone’s IMEI (dial *#06#; it is also printed on the phone’s box) and keep it outside the phone — you will need it for the operator and police reports in the worst case.
Finally, run one live test: open Find Hub in a browser while the phone sits in front of you and confirm it appears on the map. That five-second check proves the whole chain — account, Location, and the Find Hub switch — actually works. Discovering a gap in the chain during a real loss is discovering it too late.
The Offline Finding Setting Most People Never Touch
Inside Settings → Google → All services → Find Hub there is an option called Find your offline devices, with four levels:
| Setting | What it means |
|---|---|
| Off | No offline finding at all |
| Without network | Only the phone’s own stored recent locations are reported |
| With network in busy places only | The crowdsourced Find Hub network helps in busy areas |
| With network everywhere | The network helps wherever it can |
Only the two “With network” options let the Find Hub network — Google says it spans over a billion Android devices, detecting lost phones over Bluetooth and reporting their location end-to-end encrypted, so not even Google can see it — help find your phone when it has no internet of its own. If finding a lost phone matters to you, set it to With network everywhere today.
An honest limit for Pakistani readers: Google has not officially confirmed, in any source we could check, that this crowdsourced offline network is supported in Pakistan specifically. Locating, ringing, locking and erasing a phone that is online works anywhere with a Google Account — that part is certain. Offline Bluetooth-network finding should be treated as “if the network is available in your area”, not a promise.
Lost It? The First 10 Minutes
Minutes 0–2: On any browser, open android.com/find and sign in with the Google Account that is on the lost phone. No computer handy? On someone else’s Android phone, open the Find Hub app and use “Sign in as guest”. Select your phone and tap Play sound — it rings at full volume for five minutes even if the phone was on silent. Half of all “lost” phones are found by this step alone: in a bag, a car seat, a sofa.
Minutes 2–4: If there is any chance the phone was taken rather than misplaced, tap Mark as lost (Secure device). This locks the phone and lets you show a message and a callback number on its lock screen — “This phone is lost, please call 03xx-xxxxxxx” — while tracking stays alive. If signing in to Google asks for a code sent to the lost phone, use “Try another way” and a backup code or another signed-in device.
After that: Report the loss with your IMEI to your mobile operator (ask about blocking the IMEI so the phone cannot be used on local networks) and to the police, with the Find Hub location if you have one. Never confront a suspected thief at the shown location yourself — hand the location to the police.
The Three Actions, Explained
| Action | What it does | When to use it |
|---|---|---|
| Play sound | Rings at full volume for 5 minutes, even on silent | First step, always — the phone is usually nearby |
| Mark as lost / Secure device | Locks the phone; shows your message and callback number; keeps tracking on | The moment theft is possible |
| Factory reset device (erase) | Permanently deletes everything on the phone | Last resort only |
The erase warning deserves emphasis: after a factory reset, the device can no longer be located through Find Hub at all. Erasing ends your one live connection to the phone. And like the other commands, the erase only executes when the phone next comes online — it is not instant magic on a phone that stays switched off and offline. Lock first; erase only when recovery is hopeless.
What If the Phone Is Switched Off?
For most phones, Find Hub will show the last known location and nothing newer until the phone comes back online. There is one exception: on Pixel 8 series and later, the network can locate the device for several hours after it is powered off, provided Bluetooth and Location were on before shutdown. Do not generalise that to other brands — if your phone is not a Pixel 8 or newer, plan around the last known location.
Extra Theft Settings Worth Enabling Now
In your phone’s theft-protection settings you may find three more locks (availability varies by model):
- Theft Detection Lock — locks the phone automatically if a snatch-like motion is detected.
- Offline Device Lock — auto-locks a phone that is kept offline for a suspiciously long time, a common thief tactic.
- Remote Lock — via android.com/lock, you can lock the phone using just your verified phone number, without your Google password; it needs Find Hub on, a screen lock set and an active SIM.
The Same App Also Shares Your Location With Family
Find Hub is not only for losses. The app now also handles live location sharing with people you choose — the “People” side of the app — so family members can see where you are on the same map you would use to find a lost phone. If your family already uses location sharing through another app, consolidating it into Find Hub means one less account to manage, and the same app serves both jobs: finding a phone and finding a person who has agreed to be found. Sharing is opt-in per person and can be stopped at any time; nothing about setting up Find Hub for your phone shares your location with anyone automatically.
New in October 2026: Left-Behind Reminders
Google is also adding Left-Behind Reminders to Find Hub — alerts when you walk away from a tagged item or device — through the October 2026 Google Play services updates (v26.39/v26.41). Find Hub also now handles live location sharing with family and friends inside the same app. As with all Play services rollouts, these features can take time to reach every phone, so do not worry if your app does not show them yet.
Samsung owners: Galaxy phones additionally work with Samsung’s own SmartThings Find (smartthingsfind.samsung.com, needs a Samsung account). Find Hub works on Galaxy phones regardless — having both set up costs nothing.
To verify the setup checklist and the original details as proof, you can visit Google Support’s “Be ready to find a lost Android device” page.
Also read: Android’s October Play Services Updates, Explained · Buying a Used Phone in Pakistan: IMEI, PTA and CPID Checks
FAQs
Q: My phone is switched off. Can Find Hub still find it?
Usually it shows the last known location until the phone comes back online. The exception is Pixel 8 and later, which the network can locate for a few hours after power-off if Bluetooth and Location were on. For every other phone, treat the last known location as your starting point and lock the phone so it is protected whenever it reconnects.
Q: Should I lock the phone or erase it first?
Mark as lost first. Locking protects the phone and displays your callback number while keeping tracking alive. Erasing is permanent and ends tracking completely — after an erase, Find Hub can never locate that device again. Erase only when you have given up on getting the phone back.
Q: What should I turn on today so my phone can be found later?
The full checklist: a Google Account signed in, Location ON, Find Hub ON, a screen lock set, offline finding set to “With network everywhere”, 2-Step Verification backup codes saved somewhere safe, and your IMEI written down outside the phone. Five minutes today decides whether a loss is a scare or a disaster.
Q: The thief turned my phone off and removed the SIM. Is there any hope?
Yes, some. The lock and erase commands you send execute when the phone next comes online, on any network or Wi-Fi. Mark as lost immediately rather than waiting. Give the IMEI and the last known location to your operator and the police — and do not go to the location yourself.

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